First Power Electricity Distribution Limited (referred to as “Firstpower Disco,” “we,” or “us”) respects your concerns about privacy. This Privacy Notice applies to the personal data that we collect and handle for the purpose of maintaining and providing electricity supply service-related information to visitors of our website. For the purpose of this Privacy Notice, “personal data” refers to any information relating to an identified or identifiable individual.

What Data Do We Collect

Firstpower Disco collects personal data to effectively perform everyday business functions and to provide the products and services relevant to our operations. This data is collected from employees, customers, and vendors, and includes (but is not limited to) name, address, email address, and mobile telephone number.

Data You Provide to Us

Any personal data that you voluntarily provide to Firstpower Disco, including your name and email address, will be used solely for the purpose for which the information was given. Additionally, communications on Firstpower Disco’s website are public and not private. Therefore, any messages you post on this website will be considered publicly available and subject to distribution.

Data We Collect by Automated Means

Like many websites, Firstpower Disco’s website uses “cookies” and “web beacons.” These tools are used to optimize functionality and enhance user experience. We collect certain information automatically when you visit the website, such as the IP address of your device and the pages you access. This information helps us better tailor the website to suit our visitors’ needs. The data is gathered using cookies and web beacons.

Data We Collect from Third Parties

This website does not collect data about you from third-party sources.

Data We Share

Firstpower Disco does not sell or disclose personal data as described above, except as outlined in this Privacy Notice. Data may be shared with third-party service providers that perform specific functions on behalf of Firstpower Disco. These service providers are not authorized to use or disclose personal data except as necessary to perform services for us. We require our partners and service providers to safeguard the privacy and security of personal data they handle on our behalf.

Specific Purpose of Processing

The purpose of data collection on this website is to process your orders, manage your account, and email you about additional services or products we believe may be of interest to you. We may also collect and process personal data from visitors and subscribers to this website who request email subscription services.

Types of Processing

The personal data collected on this website is processed through both manual and automated means to enroll visitors in the subscription services they requested. Additionally, automated processing is used to enhance website functionality and improve user experience. Manual processing may be employed if issues arise on the site.

How We Protect the Data

Firstpower Disco maintains appropriate technical and organizational safeguards to prevent unauthorized processing of personal data, as well as to protect against accidental loss, destruction, or damage.

How Long We Keep the Data

Your personal data will be retained only as long as necessary for the purposes outlined in this Notice and in accordance with Firstpower Disco’s applicable records retention and disposition schedules.

Questions or Concerns

If you have any questions or concerns about this Privacy Notice, please contact Firstpower Disco’s Data Protection Office at info@firstpowerdisco.com.